People say that the lack of a common language is one of the key barriers to working effectively. This glossary has been produced for managers and practitioners from different backgrounds working in multi-agency settings to promote and facilitate communication and understanding.
The glossary seeks to do this by:
Explaining core concepts and definitions which are commonly confused or misunderstood by practitioners working in a multi-agency setting
Bringing together and explaining overlap between different words that are used by different agencies to explain similar things
Providing a starting point for you to consider how you use terminology appropriately and where you could reduce use of jargon and acronyms
Indicating where terms are falling out of use and other terms are preferred, together with the reasons for this